Client Reviews

See what some of our past and present clients have to say about our services and their experience with us. Click on the rectangle to open.

Wow! I can’t say enough about Jack’s love of the real estate industry and his job to help buyers and sellers in the market. We built a house in 2014 and were not able to sell our house over the course of a year, even after using two different agents. The house was rented and unexpectedly, we lost our renters at the worst time of year in November. We decided to take a shot at selling it once again and put it on the market in early December 2017.
Jack was 110 percent committed to getting the property sold quickly. He premarketed it and worked his industry contacts. A record number of people came thru the first open house in early December and within 48 hours we had 2 offers! Due to no fault of our own, the accepted offer fell thru and the house was back on the market a few weeks later. Again, within a week, 2 more offers at the worst time of year to sell! To us this was crazy because the house was on the market for a year with not a single offer with another agent.
The transaction closed easily and Jack was communicating with us every step of the way. He is very well connected and other agents also give him high praise. If you want an agent who’s committed to working for you and selling your property, Jack is the person you need to be working with. He is our agent for life!
— Tiffany Bernhardt Schultz via Zillow
Daniel was amazing. He was very attentive and responsive to every request we had. He was willing to very long drives and to work within our schedule. He even had a access to other lenders we didn’t know where available to us. Thanks so much Daniel for all your hard work. We love our new home
— Rspringer190 via Zillow
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As first time home buyers, we were intimidated by searching for a home to say the least. Daniel made this intimidating process a lot of fun, and we quickly felt incredibly comfortable in our search having him on our side. Daniel was always there to answer any questions we had quickly and accurately, plus he was honest about the houses we were looking at and made sure that when we made an offer, we were making the best one possible. In this crazy Madison housing market, you need an expert to guide you through, and we would absolutely recommend working with Daniel!
— Mallory Conlon via Zillow
Anastasia is the best realtor you could ask for! She is incredibly flexible and understanding. If you are looking for the kind of realtor who goes out of her way to find the perfect home, then you’ve found her! Anastasia is not only invested in finding you a home, but she is also emotionally invested in her clients happiness. She takes the time to get to know you as a person/family and celebrates in your success and happiness after she’s found the perfect place for you! we could not have asked for anyone better to help us buy our first home!
— Carley Varo via Zillow
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Jack was very helpful in the process of our first home purchase. Part of our worry in buying a home for the first time was not knowing enough about the process. Jack and his team were transparent and helpful at each turn. I would highly recommend Jack and his associates.
— Ethan Thomas via Zillow
Anastasia made the process of buying our first home as easy and stress-free as possible. She made excellent recommendations, was very accommodating of our requests and got back to us immediately with any and all questions and thoughts we had. I will always use Anastasia for our real estate needs going forward and would highly recommend her to our family and friends.
— Jennifer W Kahle via Zillow
Meeting and working with Jack is one the happiest accidents in my life. I was so hesitant and leery of working with a real estate agent until I met Jack, now I would not have it any other way! Awesome doesn’t even cover my experience working with him. Jack takes the time to get to know you and what your want, he is extremely patient even if like me, you only started to figure it out after the 25th showing. He showed me anything and everything I want to see. And he knows his stuff! He is professional and responsive when dealing with buyers and sellers. You will miss out a terrific experience if when buying or selling you don’t work WITH Jack!
— Nrgmerv via Zillow
Daniel was very helpful during the home buying process. He’s knowledgeable, dedicated, always available, and helped us negotiate a good price. I would definitely recommend him to someone who’s in the market to buy a home!
— Seanmartin18 via Zillow
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Jack and his team were very thorough and helpful with the finding of our perfect home. They have keen eyes in finding things we would have otherwise missed in some of our showings. I would, will and do recommend them to everyone. As either a first time buyer or even if you’ve purchased before. Having a great team, behind your every move, in a very important choice in your life is a great relief.
— Zuser20180124100041751 via Zillow
Daniel was incredibly helpful throughout the home-buying process, and quickly learned our tastes and preferences. We appreciated that he gave his honest opinion about aspects of the houses we saw while also tailoring the search based on our feedback and impressions. We would highly recommend him to anyone interested in buying a house.
— Adam Westerby via Zillow
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Anastasia is amazing. Anastasia was so easy to reach and always willing to help. She communicated with us every step of the way. We really enjoyed working with her!
— Jeff C Holmes via Zillow
I recently purchased an investment property in Wisconsin and Jack C. Cheng was my real estate agent. After purchasing the investment property, Jack gave me some great advice on how to list my property for rent. I am not a professional photographer so Jack helped with taking photos for advertising my rental property. Jack took personal time to come out and help me take several pictures and the results were great and very professional looking. He emailed me immediately after taking those pictures. I am very thankful to have Jack going the extra mile. I can’t find anyone better than Jack who is always willing to help us even after the purchased was completed.
— Taicept via Zillow
Daniel is really a nice and professional guy. I appreciate so much for Daniel and his group helping us finding our first home. As a first-time home buyer, we had so many thing that we were not so sure about, step-by-step, Daniel and his group helped us finding our first home which we loved so much. Thanks. And I will definitely recommend him to my friends.
— Shaoxiangqiang via Zillow
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In my experience, Mr. Jack C. Cheng has been highly professional, helpful, friendly and courteous. I strongly and sincerely recommend him to anybody who is in the real estate market - and I know I am not alone in holding his professionalism and personality in such high regard.
— Bpaker2010 via Zillow
Daniel has a great knowledge base and was able to answer all of our questions. Not to mention he responded extremely fast in all correspondence. Daniel took the maze of purchasing a property and made it a fun and enjoyable experience. He is highly recommended!!!
— Zuser20170807102719616 via Zillow
Daniel went above and beyond from day 1 to close and even followed up after. He was a pleasure to work with a guided me through the process step by step.
— Dwaynebland2 via Zillow
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Daniel was a huge resource in helping me find my perfect home. He was always available and open for any question I had, and was very good at pointing me in the right direction and keeping me on point. Highly recommended!
— Toryfalde via Zillow
Jack is very professional and helpful. He helped me to get my first home, which is a wonderful condo. I love my home so much! He also provided me a lot of advice while looking for the right home, saved me a lot of efforts and time.
— YangGao5 via Zillow
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Anastasia was not only incredibly responsive, but she answered all of my questions (which were many, because I didn’t know what I was getting myself into). She explained trends in the local market and what to expect from the process in general. I would recommend Anastasia every time!
— Mberlinger13 via Zillow
I had a wonderful experience working with Anastasia in buying a house. She was very helpful, knowledgeable, and responsive and helped me find and purchase a wonderful house during a crazy market time. I would definitely recommend her to anyone looking to buy a house.
— Farmergm06 via Zillow
My first experience at buying an apartment. I am very appreciated Jack’s explanation of the whole process. He can speak perfect Mandarin, which helped me avoid a lot of communication problem. Very professional and nice. Highly recommend!
— Zbcooperlight via Zillow
Daniel was a great agent super friendly, always was available for questions went above and beyond what he needed to do, helped find me and my girlfriend the perfect home!
— Helee14 via Zillow
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Anastasia took care of every little detail for me. She was patient, effective, and delivered outstanding service. She was always prepared to tell me all the things that I didn’t know to ask, very efficient with the entire home-buying process. Whenever I had a question, or just some random thought, every email, text message or phone call was always responded to in a very short time frame, and she provided excellent service all around. I would recommend Anastasia to anyone. Very effective, and a very positive experience for me. I will come back to her when I plan on my next upgrade!
— Keenem2 via Zillow
Relocating to a new city is not easy for anyone. Working with Jack on this big home purchase made what could be a stressful process into an enjoyable experience. Jack is extremely personable, responsive, insightful, and professional.
He offers you his full attention and genuinely walks through each listing to see how it may or may not be the right fit for you. You can trust his insights and know he is not there for a quick win.
During our house hunting experience, I remember asking Jack why he is in real estate, and his response was all about the stories of his customers... it’s the reward in seeing the pure elation of folks when they find the house that they will soon call their home. I highly endorse Jack and his team if you are looking for a home in the Madison area!
— Markus Yoon via Zillow
Anastasia was wonderful to work with. She set up showings for houses before we even asked her to, gave honest and helpful advice about pros and cons of the homes we did see, and ultimately navigated and secured the purchase of mine and my boyfriend’s first home in Madison’s tough real estate market.
— Catherinemalchow via Zillow
[Anastasia] was very prompt and attentive, and did a good job of presenting us with houses that matched our preferences. The process ended up being somewhat long and complicated, and she kept us from getting overwhelmed or discouraged. When we decided we needed to back out of an offer because of the inspection she [and] Jack made sure we got our earnest money back and could continue searching without feeling like we’d spent a bunch of money for nothing.
— Jeff Trechter via Zillow
Jack is very knowledgeable in this industry. I could not have bought such nice house in a very competitive situation without his professional help. He recommended me the most friendly mortgage group in town, guided me to pick my dream house, and helped me to make perfect decisions on sending offers. The entire purchasing process took only one month, and it was super effortless to me. His professional experience in this field allows him to always think potential problems ahead, and prevent them before they really happen. In addition, he always plans everything at his clients’ position, and helped me to find the perfect house as my needs. I will highly recommend him to everyone who wants to find a reliable real estate agent for both buying and selling.
— Lichen Xiang via Zillow
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